Frequently Asked Questions
* Is there a minumin order quantity request?
We don’t have MOQ request if parts in stock. for other stardard parts, there will have a very low quantity request.
* Do you supply free samples?
It depends. For some parts, we are happy to provide free samples,Others need you to share the cost of samples.
* How long does your company make the delivery?
The goods will prepared within 3-7 working days if have stocks.
Usually it will takes 15-25 working days for produce the regular goods if out of stock.
* How much will shipping cost?
The freight cost depending on the shipping way you use, we can shipping By Express,(like DHL,FedEx,UPS) By Train, By Sea and Door to door for some countries.
* Should I need to pay the customs duty?
Yes. It is an international convention that the customer has to bear the tariff.But different countries have different import tariffs.
* What's your guarantee if the goods arrives damaged?
All your goods will packed safety,If your order has been damaged or have problems when you receive it, we are always here to solve your issues.
we believe that good quality and perfect service can make customers free from worry, and is also the basis for long-term cooperation and development between the two sides, so since the establishment of the company, we have been strict quality control, timely tracking and dealing with customer problems carefully.regardless of they are big or small of the order, your satisfaction will be number one priority.
